Conflict is inevitable. Restorative practices can help make it an opportunity for positive change and growth.

Conflict can take us in two different directions.

conflict chart

The question is, how do you manage conflict well on a consistent basis? The answer is by creating a relational workplace culture. Restorative practices offers a proven approach for creating relational workplace cultures and addressing conflicts directly, swiftly, and with remarkable effectiveness in a sustainable way.

In this restorative practices-based training, you will develop competencies in:

  • Uncovering the root causes behind conflicts that arise and facilitating conversations that minimize harm, repair relationships, and identify solutions
  • Developing processes for participatory problem-solving that resolves the conflict, sparks creativity, and improves decision-making, even in complex situations
  • Using conflict to build relationships instead of detract, leading to increased trust, collaboration, mutual accountability, retention, and workplace resilience
  • Developing organizational restorative mediation processes
  • Leveraging the benefits of bringing different perspectives, backgrounds, and expertise together

Want to learn more?  
To find out how this customizable training can fit your team or organization and how it has benefitted others, contact the IIRP today.



$359 billion...

in paid hours or the equivalent of 385 million working days are lost each year to workplace conflict.

- Workplace Conflict and How Businesses Can Harness It To Thrive

u.s. employee engagement trend2024: Lowest percentage and ratio of engaged to actively disengaged employees since 2013.