A grievance is a claim that action has been taken that involves a student or staff or faculty member’s status or the specific terms or conditions of employment or academic study and which is believed to be arbitrary, capricious, or without cause or not consistent with IIRP policies and procedures, or a perceived circumstance of discrimination, harassment or inequity.

The International Institute for Restorative Practices, consistent with its name and mission, will use restorative processes, whenever possible, in dealing with wrongdoing and conflict among students, staff, faculty and administration. Restorative processes focus on repairing the harm done by conflict and wrongdoing. They are usually held in a circle format and provide every person with an opportunity to be heard and express feelings in a safe environment.

Restorative processes bring together those who have been affected by an incident. When there are identifiable wrongdoers and victims, all of those individuals have the choice of participating voluntarily. Furthermore, their friends, colleagues, optionally their family members, and others in the institution who have been affected, are also invited to come together to resolve the emotional consequences of the incident and to have a say in how the conflict or wrong might be handled.

If possible, concerns that result in a grievance should first be addressed informally, through informal discussions or a restorative circle. If a solution is reached, it should be put in writing, signed and dated by both parties, and copied to the appropriate administrator.

If, after attempting informal resolution, no solution is reached, the aggrieved party or parties may appeal the issue in writing to an appropriate administrator. That administrator must respond to the grievance within ten working days.

If the aggrieved party is not satisfied with that outcome, they may appeal to the President in writing. The President will respond within ten working days. If the aggrieved party is still not satisfied, the issue may be appealed to the Board of Trustees.

Who to Contact If You Have a Complaint or Grievance

For incidents of Sexual Misconduct – Rape, Sexual Assault, Dating Violence and Domestic Violence – Call 911.

If you decide to make an official report to the IIRP, a detailed (typed, emailed or handwritten) statement of the alleged incident(s) should be submitted to the Vice President for Administration.

In the case of an alleged violation of the any of the following:

  • Equal Opportunity Statement
    or
  • Affirmative Action Statement
    or
  • Non-Discrimination Statement
    or
  • Harassment Policy

The complaint is to be brought to the attention of the Vice President for Administration in writing. If the Vice President is the alleged violator, then the complaint should be brought to the President (same address and phone number as noted below).

Linda Kligman, Vice President for Administration
531 Main Street
Bethlehem, PA 18018

610-807-9221

In the case of an alleged violation of Civil Rights, the complaint may be brought directly to the Office for Civil Rights:

Barbara Holland, Regional Manager, Office for Civil Rights
U.S. Department of Health and Human Services
150 S. Independence Mall West
Suite 372, Public Ledger Building
Philadelphia, PA 19106-9111

Customer Response Center: (800) 368-1019 Fax: (202) 619-3818
TDD: (800) 537-7697 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Nature of Complaint In the spirit of restorative practices and a restorative environment, we urge you to resolve issues and concerns with faculty and staff. Reach out to the following individuals by phone or email.
General Complaint or Grievance Consult with a faculty member
and/or the Director of Student Services
Americans with Disabilities Act Vice President for Administration
Linda Kligman
610-807-9221
Appeal of a Grade Consult with faculty member
FERPA compliance
(privacy of student records)
Director of Student Services
Jamie Kaintz
610-807-9221
Student Right to Know
and Campus Security
Vice President for Administration
Linda Kligman
610-807-9221

Should you have exhausted all avenues to resolve an issue informally and wish to file an official complaint, that complaint must be submitted in writing to:

General Complaint or Grievance Provost
Craig Adamson, Ph.D.
531 Main Street
Bethlehem, PA 18018
or
Vice President for Administration
Linda Kligman
531 Main Street
Bethlehem, PA 18018
Americans with Disabilities Act Vice President for Administration
Linda Kligman
531 Main Street
Bethlehem, PA 18018
FERPA compliance
(privacy of student records.)
Family Policy Compliance Office
U.S. Department of Education
600 Independence Avenue, S.W.
Washington, DC 20202-4605
Grade Appeal Provost
Craig Adamson, Ph.D.
531 Main Street
Bethlehem, PA 18018
Student Right to Know
and Campus Security
Vice President for Administration
Linda Kligman
531 Main Street
Bethlehem, PA 18018