Bringing restorative practices to the patient experience with compassion and empathy.

Jenn is an IIRP alum and a member of our Development Advisory Group, where she brings her insight and expertise as an alum and professional so that the impact of an education in restorative practices can be felt by more individuals and more communities across the globe. She is a passionate restorative practitioner in the healthcare sector with a drive to bring the restorative principles of trust, shared understanding, and inclusion to her patients’ and staff’s experiences.

Q: Please tell us about your professional work in restorative practices and what makes you passionate about it.

A: My professional work focuses on transforming culture within healthcare by building stronger, more empathetic relationships among staff, patients, and leadership. I integrate restorative principles into patient experience strategies, leadership training, and team development. What drives me is seeing how intentional dialogue and relational accountability can shift entire organizations from systems rooted in hierarchy and blame to ones built on trust, inclusion, and shared ownership. Whether facilitating a circle or coaching a leader, I’m passionate about helping people feel seen, heard, and valued. That’s where real change begins.


Q: How did your time at the IIRP positively impact your career, interests, friends, and/or family?

A: My time at the IIRP was life-changing. It gave me the tools and confidence to lead with empathy while still holding others accountable. The community of students, faculty, and thought partners expanded my lens beyond healthcare into broader systems-change. I found language for things I had always felt intuitively—about justice, equity, and relationship-centered leadership—and the courage to bring that language into my work. I also made meaningful friendships that continue to support and challenge me personally and professionally. It’s a community I’m proud to be part of.


Q: As a member of the Development Advisory Group (DAG), what motivates you to advance the mission of the IIRP Graduate School?

A: Being a member of the DAG allows me to pay forward what the IIRP has given me. I’m motivated by the belief that restorative practices can and should be embedded in every sector, especially those like healthcare and education, where human connection is at the core. I want to help ensure the IIRP continues to grow in reach, accessibility, and relevance. Supporting new voices, building bridges across disciplines, and elevating the impact of relational work is what drives me in this role.


Q: Why do you believe that access to education in restorative practices is important?

A: Access to education in restorative practices is critical because it equips people with the mindset and tools to heal, connect, and lead in more human-centered ways. In a world full of division, disconnection, and burnout, restorative practices offer a path forward. They don’t just help fix problems; they help us prevent harm, build resilience, and strengthen community. When more people understand how to hold space for others, navigate conflict with dignity, and lead with relational integrity, we create a better future—one conversation at a time.


To join Jenn and donors like her, visit iirp.edu/about/support-our-work to learn how you can get involved in broadening the impact of restorative practices, one gift at a time.